JainVoyagers • Pacific Desk Australia • New Zealand • Japan
JainVoyagers product

ASSIST for premium connected traveller support.

ASSIST brings secure trip access, live assistance, document delivery, driver guidance and traveller communication into one branded support experience.

ASSIST traveller support platform
Live support layerTrip pages • documents • transfers • updates
What the product does

A polished support layer for every active journey.

The platform is built for travel teams that need to keep travellers informed before arrival, during transfers, across multi-day journeys and when service updates are required.

Trip support

Trip support workspace

Give travellers one secure place for itinerary support, contact details, route notes and live assistance information.

Documents hub

Documents Hub

Present vouchers, confirmations and trip paperwork in a clear branded travel wallet that is easy to open on mobile.

Driver support

Driver Support

Show pickup time, meeting point instructions, transfer support and driver guidance in a focused assistance page.

Travel operations
For operations teams

Designed to reduce scattered communication.

ASSIST supports a clearer handover between booking teams, local partners, drivers, support desks and travellers. Each trip can be accessed through secure links and structured public pages.

  • Secure traveller access workflow
  • Trip Support custom post type for operations
  • Documents, driver details and live notes modules
  • Mobile-first public traveller pages
Public pages included

Every public page explains one part of the product.

Ready for published use

Use ASSIST as the branded traveller support layer for your trips.

For setup or product enquiries, contact the JainVoyagers support team.

Contact Support Team
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